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Tuesday, February 21, 2017
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Ultra Life, Inc. - Buying Guide / Sales Policy
Our Mission
Our number one goal is to guarantee your complete satisfaction. If for any reason you are not satisfied with your purchase, you may return it. We promise to make an exchange, issue a refund or credit. We promise to be fair and reasonable with each customer on any complaint or adjustment and always considerate of the customer's point of view.

Sales Tax
Sales tax charges apply to IL residents only.

Shipping & Handling Charges
Shipping & Handling Charges are estimates. Orders placed via this website are not directly billed to your credit card. The invoice you receive in the package is the actual invoice you are billed from. Current shipping charges may be adjusted on the actual invoice and may differ from what was generated by the website. If you would like to confirm the current actual charges, please indicate so in the Special Instructions box.


Domestic (U.S.) Customers:

Please note: All packages shipped via USPS Express Mail or Priority Mail under $150 are automatically insured at USPS base rates. This may be less than actual value of the order.

All packages over $150 shipped via USPS Express or Priority Mail are automatically insured with additional charges that may not be reflected on this invoice.

If you do not want the additional insurance charge and assume all responsibility, then in the Special Instructions box, please indicate no additional insurance requested.


International Customers:

Please note: All International orders require complete first (no initials) and last name for customs processing. If initials are used customs may delay or refuse delivery of package.

International Customers will also incur additional shipping charges and will need to select USPS Express Mail (International) or USPS Priority Mail (International) as the Shipping Method. International Customers will also be responsible for additional charges for Customs, VAT, Duties, etc... paid directly to Customs before package will be cleared for delivery. Please consult your local postal service for more details.

Please note: All packages shipped via USPS Express Mail International or Priority Mail International under $100 are automatically insured at USPS base rates. This may be less than actual value of the order.

If you do not want the additional insurance charge and assume all responsibility, then in the Special Instructions box, please indicate no additional insurance requested.


Shipping Time/Tracking Number
You can expect your order to be shipped the day of (if received before 11:30 AM Central Time) or the next business day we are open.

Our Return/Exchange Policy
Please inspect your order upon receipt. If you are not completely satisfied, please contact us. We only accept unopened bottles that are not older that six months for return. Ship the item(s) back to us with a copy of your receipt and reason for the return.

   
Ultra Life, Inc.
2010 W. Franklin St.  Carlyle, IL  62231  United States
(618) 594-7711
(800) 323-3842 Toll Free
(618) 594-7712 Fax
Copyright © 2007 - 2017  Ultra Life, Inc.
Metabolic Type® and Metabolic Typing® are Registered Trademarks of Healthexcel and William L. Wolcott,
the originator and world’s leading authority on Metabolic Typing®
These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease.
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. You should not stop taking any medication without first consulting your physician. ()